Support

Find an answer, report a problem privately, or share a public feature idea.

Help Center

Start with the Layer Help Center for help with recommendations, weather, accounts, sync, Strava, and privacy.

Private support

Email help@layertoday.com for a private question, account problem, deletion request, or anything that should not be public. We’re a small team and aim to reply within a few days.

Report a bug

In the iOS app, open Profile and choose Report a bug. Add a short description of what happened. You can include a screenshot and an email address if you want a reply. If you cannot use the in-app report, email help@layertoday.com.

Request a feature

Share and vote on public ideas at Layer Feedback. Votes help us understand what matters to runners, but they are not a promise or delivery date.

Ideas, comments, votes, and the display name you publish may be visible to anyone. Do not post private run, health, exact location, account, or authentication details.

What Layer collects, and what it doesn’t: Privacy.