Help Center
Find the answer you need before your next run.
Recommendations work on the web. Kit, Log, sync and Race Mode are part of the iOS app.
Getting started and recommendations
- Get your first recommendation
Choose a place and describe your run to get one outfit recommendation.
- How Layer recommendations adapt over time
Tell Layer how an outfit felt so future recommendations can lean toward you.
Weather and outfit explanations
- Understand Layer's weather guidance and limits
Know what Layer considers and what you still need to check before a run.
- Fix location or weather problems
Recover when Layer cannot find your place or load current conditions.
Accounts, sync and data recovery
- Use an account, sync, and restore your data
Learn what an optional Layer account syncs through your private iCloud account.
- Connect, reconnect, or disconnect Strava
Manage Strava if the connection is available for your Layer account.
- Delete your Layer account and data
Delete your Layer account, choose whether to erase this phone, and handle portal data separately.
Layer Pro and subscriptions
- Layer Pro and subscriptions
Restore a purchase, manage renewal, or resolve missing Pro access.
Race Mode and troubleshooting
- Race Mode and troubleshooting
Prepare voice notes before a race and resolve readiness or playback problems.
- Report a bug, request a feature, or contact support
Choose the private bug, public feature, or support channel that fits your message.
Still need help?
Email help@layertoday.com for private support. For bug reports and public ideas, visit Support.