Report a bug, request a feature, or contact support
Choose the private bug, public feature, or support channel that fits your message.
Layer keeps bug reports, public feature ideas, and private support in separate channels. Choose the one that fits what you need to share.
Report a bug
In the iOS app, open Profile and choose Report a bug. Add a short description of what happened. You can include a screenshot and an email address if you want a reply.
If you cannot use the in-app report, email help@layertoday.com.
Request a feature
Share and vote on public ideas at Layer Feedback. Votes help Layer understand what matters to runners, but they are not a promise or a delivery date.
Ideas, comments, votes, and the display name you publish may be visible to anyone. Do not post private run, health, exact location, account, or authentication details.
Contact support
For a private question, account problem, deletion request, safety concern, or anything that should not be public, email help@layertoday.com.
Layer is a small team. We aim to reply within a few days.
Related help
- Fix location or weather problems
- Understand Layer's weather guidance and limits
- Delete your Layer account and data
Still need help? Email help@layertoday.com.